Novel Productions Privacy Policy

Effective date: 25th June 2025

Perfect, thank you! Based on your responses, here’s a UK GDPR and PECR-compliant Privacy Policy for your website novel.productions, operated by Simon Patrick trading as Novel Productions. It’s written in a professional but clear tone, suitable for inclusion on your site.

Privacy Policy

Effective Date: [Insert today’s date]

At Novel Productions, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website at https://novel.productions or engage with our services.

1. Who We Are

This website is operated by Simon Patrick trading as Novel Productions, based at Unit 43282, PO Box 6945, London, W1A 6US. For any data protection enquiries, you can contact us at [email protected].

2. What Data We Collect

We collect the personal information necessary to provide and improve our services, including:

• Name and contact details (such as email address)

• Billing and payment information

• Course enrolment and access details

• IP address, browser type, and usage data via cookies

• Any information you provide through forms or communications with us

3. How We Collect Your Data

We collect data in the following ways:

• Directly from you: when you fill in forms, purchase a course, or contact us

• Automatically: through cookies and similar tracking technologies

• Via third parties: such as payment processors or email marketing tools

4. Why We Use Your Data

We process your data for the following purposes:

• To provide access to purchased courses and process transactions

• To respond to enquiries and provide customer support

• To send email newsletters or marketing (if you’ve opted in)

• To analyse website performance and improve the user experience

• To meet our legal obligations (e.g. recordkeeping for tax purposes)

5. Legal Basis for Processing

We rely on the following lawful bases:

• Consent – for marketing communications and analytics cookies

• Contractual necessity – to fulfil your purchases and provide services

• Legal obligation – for recordkeeping and compliance

6. Cookies and Tracking

We use cookies to enhance your experience, understand site usage, and personalise content. These may include analytics and functional cookies. By using our site, you consent to the use of cookies.

We currently do not use a cookie consent tool. However, you can control cookie settings via your browser.

7. Sharing Your Data

We do not sell your personal data. We only share your information with trusted third parties when necessary, including:

• Email service providers – for delivering newsletters and updates

• Payment processors – for secure online transactions

• Analytics tools – for understanding how users interact with our site

Some of these providers may be based outside the UK. In such cases, we ensure data is protected through Standard Contractual Clauses (SCCs) or equivalent safeguards.

8. Data Retention

We keep your personal data for as long as necessary to provide our services, or until you request deletion or unsubscribe from communications.

9. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict processing in certain cases

• Withdraw consent at any time (e.g. unsubscribe from emails)

To exercise your rights, contact us at [email protected].

10. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the date of the most recent update indicated at the top.

Contact
If you have any questions about this policy or your personal data, contact:
Simon Patrick
[email protected]
Unit 43282, PO Box 6945, London, W1A 6US

 See our Cookie Policy below

See our Terms & Conditions